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It's Never Too Late To Stage A Comeback!
Colonel Sanders, the man behind Kentucky Fried Chicken, was reputed to have been a pensioner on social security who was tired of living poorly when he decided to launch his chicken empire, in his middle 60?s. Ray Kroc, who transformed McDonald?s from a small enterprise into a global behemoth, undertook that challenge in his middle 50?s. The list is long of those who ignored their ages, and the limiting attitudes of their peers, and set forth to produce monumental results. One of my favorite stories is about a famous actor who is experiencing a renaissance, as I write these words. He was a child star, then a supporting actor in his twenties and thirties, and then he fell into obscurity in his forties and early fifties. Dining at a trendy Beverly Hills restaurant with a fellow actor, he confided, ?I?m probably the only person here who can?t afford the price of this meal, and I?m the most famous!? Comebacks are glorious, because by definition, you have to have been a washed-up, written-off, nearly forgotten has-been to even qualify as a comeback-kid. If you rise to the top and stay there, having never encountered the kind of turbulence that makes you ditch your little craft in a swirling sea, well, you?re just successful, that?s all. It?s nice, and maybe hard to achieve and then sustain that success, but from an attitudinal standpoint, it?s a little more difficult to climb out of the dumpster and back into glory, at least from my vantage point. But the beautiful thing about comebacks is they?re always ?on time.? It?s never too late to mount one. In fact, the longer you wait, the more heroic you seem, for having been able to pull it off. So, if you?ve fallen from grace, or you?ve hit a speed bump, or sunk into a sinkhole, pull yourself together and plan your triumphant return to center stage. You?ll find that you?re in the best company of all. Dr. Gary S. Goodman, President of www.Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com
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