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Paradise Is Where The Rewards Are!
When I was doing a major project in Houston, Texas, a number of Californians asked me how I could stand the heat and humidity, especially in August. And then there was the matter of hurricanes and tropical storms. How could I put up with city streets that turned cars into rafts? I replied that my shirts may have been moist, but I didn?t feel a thing. I was doing what I loved, consulting, and implementing a unique program that I had developed for producing customer loyalty at a major financial services company. When I flew in and out of town, it was first-class, and whenever I wished I rented a convertible. I was paid quite well. Oh, one more thing. I rented a suite at the luxurious Four Seasons Hotel. By the month. Which brings me to my point: Paradise isn?t a place. It doesn?t have to have swaying palms, azure skies, and tropical drinks shaded by tiny umbrellas. It?s where you are, providing you find it rewarding. That?s the key. The weather and other environmental challenges disappear when you?re fully engaged with your life, professionally, personally, or preferably, with both. Houston rocked. Did I mention that I saw Elton John, the Rolling Stones, and the Astros when I was there? Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.
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